SMS Privacy Policy + SMS Terms and Conditions

Most Recent Update: 9/22/2024

This Privacy Policy explains how Illumination Women’s Health collects, uses SMS in communicating to any one of its customers, prospective customers, and visitors to its website at https://www.illuminationwh.com/. Your privacy is important to us.

COLLECTION OF PERSONAL INFORMATION

If you are registering as a patient, we will collect information necessary to contact you regarding upcoming appointments, questionnaires used to provide you with healthcare related services and information used to bill you or submit claims to insurance.  If you have more questions related to the use of health information please refer to our Notice of Privacy Practices at https://www.illuminationwh.com/s/Privacy-Policy.pdf.

If you are not a patient:

Information collected directly from you: We may collect personal information directly from you, for example through a web form, during an online or in-person registration, while making a reservation, while setting up an account with us, or when you contact us for support or questions. Personal information we collect directly from you may include first and last name, address, email address, and phone number.

USE OF PERSONAL INFORMATION

We will only use this information to communicate with you in a method you choose. For example, if you text us, we will text you back using this same technology in order to provide support to you or help you with an inquiry you sent to us. By texting us you are consenting to receiving text messages in response to your inquiry. We will not attempt to reach out to you with any contact information you have not otherwise provided us.  We will not arbitrarily just reach out to any of your contact methods unless otherwise in response to your care (if you are a patient) or inquiries you have submitted to us.

DISCLOSURE OF PERSONAL INFORMATION

We may use third-party service providers to assist us with providing our products and services to you and we may share your information with such third parties for these limited purposes.

SMS Opt-In and phone numbers will not be shared with third parties.

We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

TEXT MESSAGE COMMUNICATIONS

If you wish to stop receiving text messages from us, reply STOP to any text message sent from us. For more information, please reach out and we will be happy to help you.

YOUR PRIVACY RIGHTS

You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted.

CONTACT INFORMATION

To exercise any of these rights, please contact us at privacy@illuminationwh.com or by phone at 208-780-9295.

CHANGES TO THE THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Please review it frequently.  

Terms and Conditions
1. Introduction
Welcome to Illumination Women’s Health. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.
2. Consent for SMS Communication
By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from Illumination Women’s Health at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties.
3. Types of SMS Communications
If you have consented to receive text messages, you may receive SMS communications related to the following:

  • Customers and Guests: Updates regarding your inquiries other relevant information.

4. Standard Messaging Disclosures

  • Message and data rates may apply. Standard messaging rates will be charged by your mobile service provider.

  • You can opt-out of receiving SMS messages at any time by texting "STOP" to the number from which you received the message.

  • For assistance, text "HELP" or visit our site for Privacy Policy and Terms and Conditions at https://www.illuminationwh.com/sms.

5. Privacy
We respect your privacy and will only use the information you provide to communicate with you via SMS as outlined above. Your personal data will not be shared with third parties unless required by law or as necessary to deliver the requested service.
6. Modifications
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. By continuing to engage with our services, you agree to be bound by any changes to these terms.